Privacy Policy

1. Information We Collect

We collect different types of information to provide the best possible service:

• Account information: name, email address, phone number, and delivery address
• Payment information: secure encrypted payment gateways are used, and we do not retain your card details
• Usage information: visited pages, viewed products, and searches
• Device information: browser type, IP address, and operating system
• Cookies: used to improve browsing and remember your preferences

2. How We Use Your Information

• Process orders and purchases
• Communicate with you about orders and shipments
• Send offers and notifications with your consent
• Improve our services and user experience
• Prevent fraud and protect website security
• Comply with Kuwaiti legal requirements

3. Information Sharing

We do not sell your personal data to third parties. We may share relevant information with:

• Shipping companies for order delivery
• Payment gateways for transaction processing
• Government authorities when legally required

4. Data Protection

We use modern SSL encryption to protect your information. All payments are processed through approved encrypted gateways that follow PCI DSS standards.

5. Your Rights

• Access and correct your personal data
• Request deletion of your account and data
• Unsubscribe from marketing communications
• Submit a complaint about the processing of your data

6. Cookies

We use cookies to improve your experience. You may control cookie settings through your browser, although some cookies are essential for the website to function.